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Facility Management

Facility Management

Plan, organize and seamlessly manage your programs and event activities

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Select only the tools you need to manage your club or facility. Your customized data management solution can be installed or utilized as a web-hosted solution depending on your goals.

Online or Front Desk Facility Reservations

  • Administer facility restrictions and capacities easily
  • Real-time access prevents double bookings
  • Manage equipment check-in/check-out
  • Set reservation periods and hours of availability

Online or Front Desk Program Registration

  • Provide convenient online program registration
  • Automate integration of activity and facility transactions
  • Track reservations, payments and refunds
  • Manage program capacities, schedules, and waitlists

Membership Management

  • Create various membership levels with access privileges
  • Create photo identification membership cards or passes
  • Instantly verify each scanned card with onscreen viewing of member info
  • Online access to “My Account” feature allows members to update profiles and track payment history

Financial and Consumer Data Management and Reporting

  • Centrally maintain and track membership data for one or more locations
  • View past receipts, usage patterns and answers provided to customized registration forms
  • Automated reports with “point and click” functionality to track all program and facility data
  • Review booking details, event information and attendance numbers

Program & Event Promotion

  • Automatically segment customers into targeted ‘demographic lists’ for email or traditional marketing
  • Assign ‘interest lists’ for activities to track customer preferences
  • Generate customer lists and print labels for targeted direct mail campaigns
  • Send personalized text or HTML emails with links to encourage activity participation and grow your programs
  • Export specific activity information including times, descriptions and pricing to create brochures, newsletters or schedules.

Additional Tools

  • Locker Rental
  • Tennis Court Booking
  • Lessons
  • Day Care Scheduling
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