Background

The Missouri Amateur Softball Association (ASA) is a massive non-profit that oversees over 2,000 individual teams, 300+ umpires and thousands of players across The Show Me State. Missouri ASA offers teams for both young and old, male and female and for first timers and experienced players, as well. Summers are busy with games, statistics and logistics and the fall off-season is shrinking every year as parents, players and officials look to get next year’s information earlier and earlier.

Challenge

When you have thousands of eager softball players and hundreds of dedicated volunteers looking to you for information, clear, concise communication is going to be your top priority. Previous to discovering Clubspaces, Missouri ASA was using Microsoft Frontpage to build and maintain the official association website, which doubled as the primary communication tool.

Missouri state commissioner Joey Rich:

"The biggest thing that we use Clubspaces for is the association website itself. Microsoft Frontpage was okay, but it wasn’t a tenth as easy as Clubspaces. I can update my website from anywhere in the world, all I need is a computer. Before, I had to be on my computer with my software and it was nowhere near as easy to manipulate as Clubspaces."

Solution

Missouri ASA made the move to Clubspaces two years ago and the transition was smooth.

“We did the initial testing with Clubspaces and we got a lot of extra attention from your staff in terms of how we were going to set the whole site up. I gave them an idea of what I’d like the site to look like and they came up with several possibilities for me to choose from. I was able to pick the general format and the colors, so that helped get it started.”

It wasn’t long before Missouri ASA began using Clubspaces for more than just website building. In the two years since their site went live, it has begun using Clubspaces dynamic online player registration, payment processing, state tournament scheduling, team creation and more. It is looking at adding umpire registration and management in 2011. Missouri ASA also links to the Clubspaces-driven national ASA website that offers additional resources for softball enthusiasts from coast to coast. Clubspaces dynamic baseball registration software saved everyone involved with Missouri ASA time and effort.

Clubspaces also helped to alleviate some of the communication and logistical issues Missouri ASA was having, as well. It utilizes a combination of social media, timed email blasts and frequent website updates to keep players, coaches and volunteers in the loop.

“You have to keep that information pipeline stocked up, you’ve got to have new information on your site or people will stop coming to it.”

Missouri ASA also uses its Clubspaces website to grant limited access to high-level volunteers so they can efficiently distribute forms, instructions and waivers.

“All district officers in our nine districts have access to a special page of forms that is used just by them and volunteers. There is a link on the main website that says “districts only” and “commissioners only” and they can go on there to save time. That page is the first place they look if they have a question and it is password protected so only they can get on there.”

Result

The goal of Clubspaces baseball registration software is to save coaches, volunteers and even league commissioners time and effort.

“I would say Clubspaces saves me a good six hours a month, and that’s probably conservative. Over the course of a year, I would say that Clubspaces saves me anywhere between 75 to 100 work hours. Saving this kind of time per year is a big deal. “

Missouri ASA is a vibrant, healthy organization that has more demands put on it every year and Clubspaces is helping to meet that challenge.

Schedule a demo with an Active Network representative to see if Clubspaces can help streamline how you manage your Softball Association.

Clubspaces is the Official Online League Management System of ASA