What’s New

2 New Ways to Get What You Want from Active

Talk directly to our software developers for a chance to win!
You’ve always provided us with great feedback about the Active products you use….now we want to give you a chance to talk directly to our developers!

We have a team of our best and brightest working on sports software products that will be the future of the industry. This team wants to know what features are most important to you. Get that feature you’ve always wanted–your responses will help us build a better product that will make an impact on your organization. Make your voice heard and click here to take the survey.

Act fast! If you’re one of the first 25 people to take this survey, we’ll send you a FREE ActiveSports Sling–pack as our thank you.

Take the survey now.

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Tell us what you think! As an ActiveSports customer, you can provide feedback on your experience with us via surveys that we send throughout the year. This new program is called Active Pulse Check. Your input is extremely valuable to us–we are dedicated to providing you with a superior customer experience whether it relates to product, training or support. Our senior management reviews these surveys on a weekly basis, so you can be sure that your voice will be heard.

The survey process is underway now and we thank everyone who has responded so far. We are already making improvements as a result of some of the feedback and suggestions, so next time you see a survey invitation please help us by taking a few moments to provide your candid opinions!

If you have any questions or input, please email CustomerLoyalty@activenetwork.com

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Did you miss our latest webinar, Fundraising 2.0? Don’t worry, we saved a copy for you! In this webinar, attendees learned how online technologies, plus social media and marketing practices, can effectively be used to reach your fundraising goals. Topics included:

• Reaching more donors willing to support your fundraising efforts
• Using social media to enhance fundraising campaigns
• Maximize the reach of your current fundraising programs
• Open up new avenues for local businesses to provide support
• Automate donation and related reporting

You’ll see how simple it can be to leverage online tools to create a Web site for collecting donations and promoting your league, club or team fundraising program. You’ll also hear success stories and suggestions for maximizing your efforts and improving your results.
Download the recorded webinar here

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Product Tips and Tricks for RegCenter Users

How to Create a Custom Download

Are there specific things about your participants that you’d like to know? No problem. You can quickly create a custom report and download it to get exactly the information that you want:

1. Go to www.active.com/explorer
2. Enter Username and Password
3. Select the event from the drop down menu in the upper, left corner
4. Expand Registration Tools
5. Click Download Registrations
6. Click Build New Profile
7. Select questions that you would like to download
   *NOTE: To select questions, double click or highlight the question and use the >> icon
8. Click Next
9. Click Next
   *NOTE: If you see a filters page at this step, leave all boxes unchecked and click Next
10. Enter a name for Save profile as
11. Click Next
12. Select Download Type
13. Click Download File
14. Click Download File
15. Select Open or Save as for the downloaded file

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Learn how to build a positive sports culture this season with PCA

As your season gets underway, we understand that there are a lot of priorities that organizations have to take care of to make sure the year goes smoothly. From registration, to tryouts, to uniforms, to field assignments and much, much more, there is a lot going on! Positive Coaching Alliance wants to help make things easier for leaders of organizations, when it comes to creating a positive sports culture. No matter what your role, you can help build healthy attitudes that get adults excited and aligned around creating a sports program that will help kids grow into great people on and off the field.

For an in–depth look at some ways that you can build a positive culture in your organization, check out the ActiveSports–PCA webinar How to Champion a Positive Sports Culture That Catches On

To learn more about PCA, visit their Website.

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In The Sportlight

Menlo–Atherton Little League Saves 100 Hours of Time Each Year with Online Registration

Menlo–Atherton Little League
Location: Menlo Park, CA
Website URL: http://www.m-all.org/
Active Client Since: 2004

Dugout Details
The Menlo–Atherton Little League serves approximately 500 children between the ages of 6 and 15. The League is comprised of 40 teams in eight divisions of baseball.

At Bat with Mike Kardos, League Registrar
Why were you looking for online league management software?
The overall paperwork can be quite a load, even with only a few hundred players. Collecting hundreds of checks through the mail, distributing paper registration forms and getting coaches to collect medical waivers took too much time.

How are you using Active’s technology today? We use online registration for all of our divisions and set up custom questions on the forms to collect the player data we need. Just last year the functionality was added to allow us to accept parent signatures electronically and we began collecting medical waivers online as well. It’s easy to parse out contact and special needs/medical alert information from the central database and we send it to commissioners and coaches. The reporting is also pretty good and we use that frequently. Essentially, we are a paperless operation–it’s so much easier to collect payment and information with online league management software.

What percentage of your players use Little League online registration?
Normally we have a pretty high percentage, but this year we were able to get 100% of our registrations online. The reason being is that we were able to implement “coupons” which could be accepted and processed online for our scholarship players. It was really convenient.

How has Active’s Little League management software helped your league?
It’s mostly an issue of time. With 500 kids to get registered and medical waivers that need to be signed, it has saved us about 100 hours of time per year….not to mention about 2500 pieces of paper since we started using Active!

How did you win the Honoring the Game award from Active’s partner, Positive Coaching Alliance (PCA)?
We won the Honoring the Game award because of the positive league culture we promote to our players, fans, coaches and volunteers. We’ve really embraced the PCA model and it has made a significant improvement in our league culture.

ActiveSports is the Official Technology Partner of
Little League Baseball

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Team Huddle: Meet a team member who works with our national governing bodies!

Amanda Bourquin
Senior Account Manager, Strategic Accounts

I joined Active Network in April 2008 as an Account Executive on the ActiveSports team. For over two years, I consulted with local soccer and baseball administrators coast to coast on Active’s technologies and marketing solutions. Recently, I joined the Strategic Accounts Team as a Senior Account Manager. Our team helps develop Active’s partnerships with national governing bodies (NGBs) like USA Hockey, iHoops and the American Youth Soccer Association, to name a few. We help our club and league clients build awareness and participation while simultaneously helping our national partners streamline their administration, reduce overhead costs and expand their service offerings. We do our best to understand what the NGBs and our clients need and we work hard to provide solutions for both.

Outside of work, I am an avid lacrosse fan and enjoy keeping up with the latest Southern California lacrosse developments. I love to spend my time outdoors–whether hiking, running, playing beach volleyball or taking a bike ride on my cruiser. My other interests include reading fiction novels on the bestsellers lists, as well as cooking new dishes that I see on Food Network. I recently took a cooking class at a local venue in San Diego which gave me some new cooking skills to work on. I also love to travel, when work allows, and next on my list of places to go are Spain, Africa and Japan!

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