What’s New

Register now for our Twitter Webinar – How to use Twitter to Increase Awareness and Participation

On June 8, ActiveSports will host a webinar on How to use Twitter to Increase Awareness and Participation. As our valued customer, you’re the first to be invited. Register today!

In this webinar, Justin Ramers, Director of Social Media at The Active Network, illustrates how teams and leagues like yours can leverage Twitter as another powerful marketing and player communication tool. Whether you’re thinking of using Twitter as a form of player notification or to drive participation, you will discover tips, tricks and best practices to help you take advantage of this new medium. You will learn how to:

• Grow your Twitter followers
• Distribute content and maximize effectiveness of your Tweets
• Monitor what people are saying about your organization
• Use 3rd party tools to automate day to day operations
• Measure success through analytics

Click here to register now.

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eMarketing Center

9 New Flyer Templates You Don’t Want to Miss

Have you seen our new flyer templates? We’ve recently added 9 new templates that feature our most popular sports. If you didn’t find what you’re looking for or want something custom-made, check out our eMarketing Center Template Editing Guide. Downloadable step-by-step instructions allow you to easily create a flyer with your own images and graphics; instructions include: Adding your own text; Adding your own pictures and logo; Editing pictures and drawing objects. Check it out, login now.

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Forgot your password to the eMarketing Center? Don’t miss out on the free resources in the eMarketing Center because you can't login. Have your password reset and emailed to you using the Forgot your password? Email Us link on the Login page.

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Product Tips and Tricks for ClubReg Users

How to Suppress Mailing to Specific Participants When Sending Out a Mass Email in ClubReg

If you choose to send out a mass email, but want to keep certain participants from receiving the email, you can do so by following these directions:

1. Go to Staff tab
2. Search for desired parent or staff member
3. Select desired parent or staff member
4. In the Person Maintenance screen choose Yes under the Suppress Mailing option
5. Click Update
6. Continue steps 1-5 for any additional participants you wish to suppress
7. Send email

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Check out what a team like yours can do with an eteamz website! Take a look at this May 2009 Spotlight winner to see how cool a website for your team can be, and how much it can help you and your players.

Get a FREE eteamz Basic Site...or take advantage of our exclusive offer of 40% off eteamzPLUS! It’s less than $3 per month!
Our customizable templates allow you to set up your website just the way you want! Choose a sport-themed template and customize with your own team colors, feature your logo, showcase sponsors, and more. Check out one of our previous spotlight sites using one of our customizable templates!

So what are you waiting for? Join over 2 million other members and get an eteamz website today! Sign Me Up!

Get 40% off eteamzPLUS!
Coupon Code: D9E6TI

What's the difference between Basic & PLUS?

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ActiveSports teamed up with the Positive Coaching Alliance (PCA) to present a free webinar on May 6: How to transform your sports program to teach positive life lessons. PCA is a non–profit organization based at Stanford University with the mission to transform youth sports so that all athletes have a positive, character–building experience.

Jim Thompson, the founder and executive director of PCA, will show you that no matter what your role is, you can help the youth athletes in your organization get all they can from sports: wins and life lessons, on and off the field. Learn more in this webinar, which covers:

• PCA’s Double–Goal Coach Model, where a coach's first goal is winning and the second is teaching life lessons through sports.
• Tips and tools you can share with others to help shape a youth sports organization that cultivates excellence among coaches, parents, fans and players.
• Examples of best practices in youth sports programs from the hundreds of organizations nationwide that partner with Positive Coaching Alliance.

Click here to view the recorded webinar.

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In The Sportlight: No laughing matter, HAHA improves fee collection by 75% with LeagueRegister

Huntsville Amateur Hockey Association

League:Huntsville Amateur Hockey Association
Location:Huntsville, Alabama
Website URL: http://www.hahahockey.org/
Active Client Since: 2008

The Huntsville Amateur Hockey Association (HAHA) is a non-profit, volunteer corporation formed to promote the sport of hockey in the community of Huntsville, Alabama. HAHA began in 1962 and has been hugely successful, currently encompassing over 700 players on approximately 50 teams. In a city dubbed the “Hockey Capital of the South”, HAHA serves an avid community of athletes and offers time on the ice to all levels of players—whether prepping for the collegiate level or simply trying to learn the game.

Up until 2008, HAHA was using paper-based processes for all registrations. Patti Fulks, Association Registrar, and her husband Terry Fulks, Association Treasurer, would tediously enter and record the information for hundreds of players manually, and then make periodic trips to the bank to deposit the payments. Patti and Terry also struggled with reconciling bounced checks or late payments. “We would typically have up to $20,000 outstanding in accounts receivable in December,” Patti mentioned. “I would have to make collection calls and track down all missing payments. It was a complete ordeal.” These inefficiencies absorbed countless hours of Patti and Terry’s time and kept them from focusing on more important aspects of running the association.

HAHA decided to upgrade in 2008 and chose Active Network to provide their hockey registration software, LeagueRegister. Not only does Active have the tools to automate manual processes, but LeagueRegister synchs with USA Hockey’s membership database to instantly verify a player’s eligibility.

Once Active’s hockey management software was up and running, HAHA saw noticeable results immediately. Player information and payments were collected and processed smoothly, including instant verification of membership numbers with the USA Hockey membership database integration. Active’s software also offered a recurring payment function, which would bill installment payments automatically. No manual data entry, no trips to the bank, and less paper to maintain. Players and parents had convenient, 24/7 access to registration and there was a remarkable 75% decrease in outstanding fees.

“Take a look at Active’s hockey registration software and go through a demo,” advised Patti. “It really is simple to use, from both the player and the administrative perspective. Go online and it will be much easier, more organized and a whole lot less stressful for you.”

Rink Recommendations from Patti Fulks, HAHA Registrar

• Paperless online registration saves you hours of time and stress
• Automated fee collection and installment payments greatly reduce any outstanding revenue and give you an accurate picture of your financials
• Integration with USA Hockey’s membership database makes registration quicker and more convenient for both you and your players

Request more information on LeagueRegister

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Team Huddle: Meet the captain of your 20-member support team

Tammi Schmidt, Support Manager

I have been at Active nearly four years and am currently the Support Manager for the sports market. I have 19 people on my team and we are responsible providing product support to our clients. I really believe that Active’s customer service is what sets us apart from our competitors—we know our products, we know the market and we truly care about our clients!

• We handle everything from “how-to” questions to troubleshooting technical needs.
• We are the technical experts of our products, but most importantly, we are the “voice” of our clients. As first point of contact, we not only answer product questions, but also act as liaisons between our clients and other internal divisions within Active.
• Our support hours are from 7am-5pm PST and we offer emergency 24-hour support for all of our products.
• We pride ourselves on a turnaround time of no more than one business day!
• Our philosophy is to be more than a support resource for our clients. We are consultants who can make experienced recommendations or help clients brainstorm on proactive ideas.

In my free time, I love to run. I am training for my fourth ˝ marathon, which will be in June at the San Diego Rock ‘n’ Roll Marathon. I also enjoy playing basketball and soccer, and was involved with club sports in college. Working at Active has helped me appreciate the value of good communication—I want our clients to have the best customer experience possible and my entire team is dedicated to that goal.

Need help? Contact your Support Team today with compliments or questions.

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